A welcome that becomes a conversation.
Give visitors a direct way to ask a question, explore your knowledge, and reach a person without leaving your website.
Match the widget to your brandKeep the history when a chat becomes a ticketOffer a clear path to a real person
01
An invitation, not an interruption
Set your welcome message, appearance, position, language, and availability. Control where your widget loads with allowed websites, then test a real visitor journey before publishing.
02
Context travels with the conversation
Messages, attachments, and conversation history help your team understand the request. When work needs more time, convert it into a formal ticket without asking the visitor to start again.
03
Make the handoff feel natural
Your team can claim a conversation and take over from the assistant. Configure coverage and outside-hours messages so visitors have a clear expectation of what happens next.
Good to know
Optional automation and channel access depend on your workspace configuration.