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BRAND & CHANNELS

Install the website widget

Add the isolated chat launcher to an approved customer website.

About 6 min to read

How to do it

  1. 01

    Open Website widget to enter Widget Studio. Set your brand in Appearance and your messages in Content, then add the exact website origin under Installation → Allowed websites.

  2. 02

    Enable visitor chat and choose Save widget. Use Open test page to send a message before changing your live website.

  3. 03

    Copy Website embed code. Place the supplied script just before the closing body tag on every page where chat should appear.

  4. 04

    If your site uses a Content Security Policy, allow the RelayDesk HTTPS origin for scripts, API connections and logo images, and its WSS origin for live chat. A server-generated style nonce can be passed on the script tag; the widget copies it to its isolated stylesheet. Keep other security rules in place.

  5. 05

    Publish your site changes, clear the site cache if necessary, and test from a private browser session on desktop and mobile.