Skip to content
TROUBLESHOOTING

The widget does not appear

Check the embed, allowed origin, and saved visitor chat settings.

About 4 min to read

How to do it

  1. 01

    Open Website widget and confirm Enable visitor chat is on. Save any pending changes.

  2. 02

    Copy the current embed code again and compare its widget identifier with the script on your site.

  3. 03

    Check Allowed websites for the exact origin in the browser address bar, including www or a different subdomain.

  4. 04

    Publish your website changes, clear your site cache, and test in a private window without browser extensions. Try the RelayDesk test page to separate site installation from widget configuration.