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KNOWLEDGE & AI

Use your public help center

Give customers a searchable home for your published answers.

About 4 min to read

How to do it

  1. 01

    Publish at least one article in Knowledge base. In Website widget, choose Open help center to preview the public page.

  2. 02

    Search for the article title and matching phrases. Change language where you have translated articles.

  3. 03

    In Branding & domains, customize the help center name, headline, introduction, and footer when your plan permits.

  4. 04

    Share the help center link from the widget page, or connect a verified custom help domain if that feature is available.