Import and review knowledge

How to do it

1. 01

   Open Knowledge base and select the Imports view. Choose a TXT, PDF, or DOCX file up to 2 MiB, or supply a public HTTPS page up to 1 MiB.

2. 02

   Choose the source language and start the import. Review extracted text, provenance, and the proposed articles before approving any answer.

3. 03

   Edit the title, phrases, and answer to remove sensitive or stale details. Publish only after your team approves the text.

4. 04

   Use Import governance to see source status and freshness. Recheck approvals after changing an article.