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BRAND & CHANNELS

Connect supported channels

Bring configured email and messaging channels into your team workflow.

About 5 min to read

How to do it

  1. 01

    Open Channels and select the channel you plan to use. Begin with its sandbox if available.

  2. 02

    Read the provider setup requirements, save credentials only through the channel form, and perform the offered verification.

  3. 03

    Send a test inbound message, find it in Team inbox, and reply. Confirm status, sender identity, and any opt-out behavior with the provider.

  4. 04

    Keep a channel paused until live credentials and inbound delivery have been verified.