How to do it
- 01
Confirm the workspace ID, not just your company name, and use the email from your invitation.
- 02
Reset the password if needed. If the invitation has expired, ask an owner for a new one.
- 03
If MFA prompts for a code, use a current authenticator value or an unused recovery code. Check your device clock if codes fail repeatedly.
- 04
If only one device fails, try a private tab and disable conflicting extensions. Ask an owner to confirm your account remains active.